We would like to express our sincere sympathy to the victims of the earthquake and tsunami in northeastern Japan. We are also deeply concerned on the effects of the aftershocks and the nuclear power plant situation.
While there has been no impact to the Equinix Tokyo TY1 and TY2 facilities and services, we understand the subsea communications infrastructure has been impaired and would like to offer our assistance in the restoration effort.
Equinix can create private VLANs over our exchange fabric to allow service providers with available capacity to quickly set up bilateral VLAN connections with other providers in need of capacity. This service will be performed free of charge for restoration purpose by sending an Email request to ap-noc@ap.equinix.com.
To further assist our customers with this restoration, we would like to offer you a free 2nd port or a free port upgrade. Please contact our Tokyo team for additional information.
Best regards
Kei Furuta
Managing Director, Equinix Japan K.K
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