IMMR job opening in Taipei

HT to cellodude on the IV MB:

Applications Engineer, Touch
Location:	Taipei, Taiwan
Requistion #:	IC2010-12
Description
Summary: An energetic and innovative organization, Immersion Corporation brings human touch to the user experience in digital devices through innovative technology solutions – known as haptics – that allow people to experience rich tactile sensations when using enabled devices. Our technology has broad consumer appeal and is licensed to product manufacturers and application developers in the mobile, gaming, automotive, consumer electronics, industrial and medical markets. Immersion partners and licensees include industry leaders like Samsung, LGE, Sony, Microsoft, Logitech, BMW, and Medtronic. The FOCuS Team helps customers integrate Immersion solutions into their products and unlock the value of Haptics for consumers around the globe. This dynamic team is looking for talented individuals who thrive on challenge in evolving market spaces. We offer competitive salaries and benefits in a stimulating professional environment. Job Description: Based out of Taipei, Taiwan the successful candidate will support our customers with in-field integration assistance and product training. The primary focus will be on post-sales support for the TouchSense product line, Immersion’s flagship vibration enhancement solution. Working closely with the Immersion sales and engineering teams, you will drive adoption of the TouchSense solution among project teams at target device makers as well as supporting content providers. Working on the front line of customer interaction, you will also be responsible for technical communication with technology partners. You will be responsible for assisting customers with hardware and software integration issues, as well as helping partners overcome mechanical architecture challenges and occasionally implementing reference code on the customer’s behalf. This includes understanding customer development timelines and objectives and coordinating Immersion activities and deliverables accordingly; educating and training partners in Haptics and the TouchSense system; and identifying and creating the needed documentation including specification documents, training presentations, and demonstration applications as needed. The successful candidate has a solid engineering background and will be required to interact with engineering, product planning and sales personnel both within Immersion, and within customers’ organizations throughout the region. Frequent travel will be required to visit customers within Taiwan and China. Occasional travel to Immersion facilities in Montreal, Canada and in San Jose, California may also be required for training and coordination. The candidate must possess superior listening and communications skills – both oral and written; must demonstrate initiative and leadership; and have a positive, “can-do” attitude. Attention to detail is critical as is the ability to deliver on deadlines and perform with minimal supervision. Responsibilities include: · Owning technical relationships with customers; · Facilitating integration of the TouchSense System – hardware and software – into customer products; o Participation in customer calls to better understand project specifications and needs, including visiting customers for installation and implementation support o Reviewing mechanical integration requirements o Providing in-field product training services on the TouchSense system to customers including mechanical integration, drive and control electronics, APIs, effect design and Authoring tools o Suggesting mechanical implementations o Assisting with TouchSense feature implementation o Validating customer mechanical design implementation o Coordinating and tracking TouchSense integration efforts in customer products. · Managing demonstration equipment including installation, support, maintenance and debugging; · Coordinating communication with other Immersion stakeholders in Product Development, Product Management and Sales. Qualifications: · Bilingual – Business Mandarin and English, both written and spoken; other languages a plus · Bachelor’s degree in mechanical engineering, computer science, or other engineering discipline; · Mechanical design and development · 3D/2D CAD experience · Above-average communications and interpersonal skills; · Rigorous design and analysis skills; · Familiarity with the Windows Office suite for documentation & communication tasks; and · Understanding of electronic schematics and analog circuits. Additional technical qualifications (pluses): · Experience in design or manufacture of consumer electronics products; · Understanding of electromechanical systems; · Mechatronics or robotics training or background; · Any experience in the field of haptics/force feedback; · Familiarity with the Windows operating environment – programming in Visual Studio 6.0, .NET; · Familiarity with Linux Immersion's policy is to comply with all applicable laws and to provide equal employment opportunity for all applicants and employees without regard to non-job-related factors such as race, color, religion, gender, national origin, ancestry, age, disability, veteran status, marital status or sexual orientation. This policy applies to all areas of employment, including recruitment, hiring, training, promotion, compensation, benefits, transfer, and social and recreational programs.]