Is the Customer Always Right? Not at Internap

Data Center Knowledge on the ooma/Internap dispute:

>>Data center providers are usually loathe to get in public disputes with customers, as it has a way of converting them into former customers. There’s been a doozy of a public spat this week involving dueling finger-pointing between Internap Network Services (INAP) and Ooma Inc.

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For what it’s worth, there are multiple reports that Ooma experienced more downtime this morning.