Being headquartered in Buffalo, Synacor went for Switch and Data:
>>August 22, 2005 – Tampa, Florida – Switch and Data today announced that Synacor, a provider of technology supporting the delivery of bundled online services, will use Switch and Data’s Buffalo data center as part of its network.
“We are a mission-critcal content provider serving many of the largest broadband providers in the country. We have found Switch and Data to be a proven leader,” said Adam Howell, Manager of Network Engineering at Synacor. “With several million users on the Synacor network and stringent service level agreements with its clientele, Synacor needed to ensure that its Network Operations Center (NOC) would have conditioned diverse power and not have to worry about HVAC disasters. Switch and Data was Synacor’s logical choice. Synacor needed a company that could accommodate its rapid growth and allow it additional options for facilities nationwide.”
In its IPO filing, Synacor mentions only one data center, but in other filings they committ themselves to a Disaster Recovery data center:
>>The following disaster recovery plan is specific to Client and must be implemented/undertaken by Synacor as described herein.
A similar agreement:
>>Data Center Facilities
From the P/R:
>>“Synacor is a high-growth business and the company could not afford the intermittent network reliability, low-power data center space and price escalations found with some providers,” said Adam Howell, director of networks and IT operations for Synacor. “We evaluated 26 data centers in seven states before selecting Internap. With Internap, we get an integrated solution from a trusted company that saves us money and improves the reliability of our Web portals and Internet tools. Switching to Internap is the most important IP operations project we will complete this year.”
The "price escalation" comment is interesting. Geeting a sweeter deal with Internap?
Let's also have a look at the outage comment:
>> There isn't a lot in Buffalo, however there are a few:
Switch & Data
Digicon (out of business?)
The main carrier hotel for Buffalo is the Main Place Tower at 350 Main St. All of those except for one are hosted there.
Switch & Data recently had a power outage (15-30 minutes, during a generator test) and as a result a few of their large customers are looking elsewhere. Depending on your view and uptime needs, it's either a chance to negotiate good terms or a reason to stay away.
05-03-2008, 05:38 PM
The “We evaluated 26 data centers in seven states before selecting Internap" comment is very nice, however, Internap does not specify if the data center(s) chosen is one of Internap "own" data centers or just a partner site (you might assume it's an Inap center, as obviously a comment indirectly saying that an Equinix or Main 365 data center is a great one wouldn't be put on a P/R, but sometimes some more disclosure would help. Old problem with Internap). Just as a small reminder, margins are different depending on the fact that the customer is using a partner or own Internap site.