Saturday, August 1, 2009

Alert: IMMR mentioned BY NAME in a WMS patent app.

from the IV MB, by cellodude - filed on April 26, 2007:

>>Alert: IMMR mentioned BY NAME in a WMS patent app.

"Wagering Game with Multi-Point Gesture Sensing Device," a patent app. published on July 30th for big-time slot maker WMS Gaming.

[[0060]The gaming machine 10 [large floor model], 110 [portable handheld] may optionally include a haptic device 310. Examples of suitable haptic devices include a haptic touchscreen manufactured by Immersion Corporation of San Jose, Calif., under the trade designation TouchSense.RTM. [Registered Trademark], a linear or rotary voice-coil actuator, or one or more piezoelectric elements. The haptic device 310 produces vibrations that are perceived by the tactile sense of the player. These vibrations can be synchronized with the multipoint gesture to provide tactile feedback to the player. The tactile feedback creates a more realistic interactive gaming environment and can also provide assurance to the player that the multipoint gesture is being sensed properly...

[0065]The touchscreen 500 is overlaid a transparent glass or plastic substrate 524, which together are overlaid the display 14, 16 and the optional haptic touchscreen 310, which includes actuating devices 526 (such as one near each corner of the haptic touchscreen 310) that are actuated according to a vibration profile in order to create a haptic effect...

[0080]... Vibrational feedback can be supplied by the haptic device 310, such as by increasing the frequency of vibrations as the slingshot 1000 is stretched to simulate the increasingly taut forces applied to the slingshot band...

[0081]... Further, any of the gesture aspects of the present invention may also be synchronized with a corresponding haptic feedback from the haptic device 310...

[0085]... The haptic device 310 may simulate a scratching vibration to provide haptic feedback to the player as the player is making a scratching gesture on the virtual card.]

United States Patent Application 20090191946
Kind Code A1
Thomas; Alfred ; et al. July 30, 2009

Wagering Game with Multi-Point Gesture Sensing Device

Friday, July 31, 2009

Level 3 comments on CDN and IP

some selected comments from Level 3 about CDN and IP services, from Seeking Alpha transcripts:

>>Pricing pressure for IP and CDN services also negatively affected the Content Markets group.

We also saw continued growth from our content customers in Europe, both from our CDN services and our newly launched European divx video transport products. For the full year, we expect to see year-over-year growth at a more moderate rate than in recent years given the economic pressures within the region.

Turning to pricing and demand, as I mentioned previously fundamental demand continues to grow from many of our data services like IP, CDN, metro transport and wavelength services. However, pricing pressures have increased recently for IP services.

Now we're on record, as having said that we've seen no reason to see any different CDN continues to grow. I might add in Europe in particular it continues to grow. We have seen some additional pricing pressure, I think from fair play CDN providers who might be trying to hold on to market share. But we think in the longer term, what we have said repeatedly is what we'll continue to say is going to become a large object, going to become a carrier business, going to become the bread and butter of providing IP and other forms of IP optical services to a broad range of the market

Singapore digital hub strategy to drive demand for SG2: Equinix

from Commsday.com:

>>Singapore digital hub strategy to drive demand for SG2: Equinix

“The Singapore government has announced they want Singapore to be a digital hub,” Goh said. “They recognize cloud computing as the next phase of IT growth and want to be the location that attracts investors.”

While he would not confirmed whether a recently announced Salesforce.com (an Equinix customer in the US) data centre operation is part of the SG2 facility, Goh pointed to the launch of the Salesforce.com infrastructure as an example of a company attracted by the government’s Infocomm Development Authority to invest in the island state.

...

Singapore however, won’t be the only hub in the region, since cloud players usually deploy their infrastructure across different locations.

“The way cloud customers deployed, it is usually in multiple locations, so we do have cloud customers in three out of four sites in Asia. So usually, they will spread out because cloud computing is all about load-balancing – they don’t put all their eggs in one basket. We tend to see them deploy in multiple locations, at least two, if not more, seldom one,” he said.

“If you look at some of the cloud that has been deployed, you see that it is a phenomenon worldwide, and Singapore being the major city will benefit from this as well. Basically, the cloud players would not go to the tier 2 countries or emerging countries, they will go to the tier 1 countries.”

Equinix’s SG2 facility was officially launched this week with a capacity of 700 cabinets. Customers will start moving into the new site next Monday, Goh said. SG2 is connected back to SG1 over a diverse dark fibre network operated by Equinix. Goh also added that SG2’s location in the Western part of Singapore puts it in proximity with a new cable that is scheduled to land in the coming months.

“All I can right now is that there is a major cable landing coming and the players are talking to us. With this cable coming in, that will spur its own demand,” he said, adding that Phase II of SG2 with a further 1,000 cabinets is already in the design stage and construction is scheduled for Q2 of 2010. “What it means is between now and Q2, I intend to sell those 700 cabinets.”

Steadfast Networks

Company Name Steadfast Networks
Also Known As NoZone
Company Website http://www.steadfast.net
Primary ASN 32748
IRR Record AS-STEADFAST
Network Type Content
Approx Prefixes 55
Traffic Levels 10-20Gbps
Traffic Ratios Mostly Outbound
Geographic Scope North America
Looking Glass URL http://steadfast.net/corporate/lookingglass.php
Route Server URL
Notes PAIX New York and NYIIX are now live for IPv4 and IPv6.

Equinix Ashburn, Any2 LAX/SJC, PAIX Palo Alto, LINX, and AMS-IX will be live in August.

Thursday, July 30, 2009

Internet2

Company Information
Company Name Internet2
Also Known As
Company Website http://www.internet2.edu/network/cp/
Primary ASN 11537
IRR Record AS-I2-CPS
Network Type Educational/Research
Approx Prefixes 1500
Traffic Levels 50-100 Gbps
Traffic Ratios Balanced
Geographic Scope North America
Looking Glass URL http://routerproxy.grnoc.iu.edu/internet2/
Route Server URL
Notes Now peering v4/v6 at Equinix Ashburn!

recommended max prefix limits:
v4: 2000 v6: 100

Data center firm activates second S'pore facility

ZDNet Asia covers the opening of the Equinix SG2 data center:

>>Data center firm activates second S'pore facility

By Melvin G. Calimag , ZDNet Asia
Thursday, July 30, 2009 11:56 AM

SINGAPORE--Emboldened by the cloud computing trend and strong growth in the first half of recession-mired 2009, U.S.-based data center operator Equinix formally opened its new data center in Singapore on Wednesday.

Located in the western side of the island, the data center was built in a record seven months, the company said.

Steve Smith, president and CEO of Equinix, said in an interview the older SG1 has become the country's most network-dense data center and has, in fact, run out of space in spite of the financial crisis.

"SG2 will address demand for data center services here in Singapore," said Goh, speaking at the launch of the new facility. He added that Equinix's global IT development center was also unveiled here in April 2009.

In addition to providing co-location space, the new site is also expected to enhance Equinix's peering business, as the SG2 center will be located near one of the key submarine cable landing stations in Singapore.

Steve Smith, CEO of Equinix, speaks on CNBC

JULY 28, 2009 – CNBC video [North America]

Steve Smith, CEO of Equinix, speaks on CNBC

The Business of Data Management
Demand for data management continues to grow despite the economic downturn -- one of the reasons why Equinix was able to turn in forecast beating quarterly results. Its CEO Stephen Smith tells CNBC's Chloe Cho how else he plans to grow his business.


Equinix says 2010 revenue, EBITDA may grow over 30 pct

worth a complete quote, from reuters:

>>Equinix says 2010 revenue, EBITDA may grow over 30 pct

SINGAPORE (Reuters) - Data centre and internet exchange services firm Equinix Inc said on Thursday its revenue and EBITDA may grow over 30 percent in 2010, driven by customers seeking cheaper ways to service their technology infrastructure.

Chief Executive Steve Smith told Reuters in an interview that the company was seeing a slowdown in demand this year but expected growth to pick up steam next year. It might keep its annual capital spending in 2010 similar to previous years of between $375-400 million, after spending $375 million for 2009.

"We feel very solid that we will continue to grow this company very rapidly at the pace that we have been doing in the past," Smith said.

"Is it possible, yes," he added, when asked if a growth of high 30 percent is attainable for next year.

Smith said the company will expand at a high 20 percent rate this year.

CyberKnife Center of Chicago will open on Aug 10, 2009

from the IV MB, by yyy60:

>>CyberKnife Center of Chicago will open on Aug 10, 2009

http://www.emhc.org/about/emhcnews/pressreleases/individual.cfm?pid=C7D4671F-F39B-8CE2-E4974A9E225D4656

CyberKnife Center of Chicago offers cancer patients new hope

For immediate release, July 29, 2009

Contact
Kyle Bauer, Public Relations Coordinator, 630-993-5702


ELMHURST — As part of a $6 million project, a new cancer treatment facility, CyberKnife Center of Chicago, will open on Aug. 10 on the campus of Elmhurst Memorial Hospital. The center will house the first new generation CyberKnife system in the Greater Chicago area, providing approximately 9.5 million residents access to the most advanced form of cancer treatment with the world's first and only robotic radiosurgery system.

Using image guidance technology and computer-controlled robotics, the CyberKnfie system tracks and destroys tumors in the body while accounting for changes in location due to breathing and normal internal movements. An alternative to, or complement for, traditional radiation therapy, the machine has the ability to deliver precise beams of high-dose radiation to a wide range of locations, including those in the brain, spine, lung, liver, pancrease and prostate. The CyberKnfie is entirely non-invasive, painless, requires no anesthesia or recovery time and allows patients to return immediately to normal activities. Additionally, its sub-millimeter accuracy eliminates damage to healthy tissue surrounding a tumor site.

CyberKnife 8.5, the new generation machine at CyberKnife Center of Chicago, features a higher energy source than previous machines, which allows for enhanced calculations of radiation doses and planning, as well as a device that controls the size of the radiation beam, providing reduced treatment time and greater protection of normal tissue. Treatments with CyberKnife are typically completed in one to five visits depending on the number and size of tumors.

CyberKnife Center of Chicago was made possible through a partnership between Nuclear Oncology Medical Care, Elmhurst Memorial Hospital and US Radiosurgery. The center is located in the Radiation Oncology Department at Elmhurst Memorial Hospital.

Founded in 1926 as the first hospital in DuPage County, Elmhurst Memorial Hospital, now Elmhurst Memorial Healthcare, has expanded its services to include several Care Centers conveniently located to better serve surrounding communities. The organization includes a hospital with 427 licensed inpatient beds and a staff of more than 3,000 employees and 600 physicians.

Nuclear Oncology Medical Care is a group practice of 10 radiation oncologists that has served the Chicago area since 1972. Nuclear Oncology Medical Care's involvement in the CyberKnife Center of Chicago is in keeping with its long-standing mission to bring leading edge radiation oncology technologies to the area. Its physicians were the first to provide intensity modulated radiation therapy in a private practice setting and pioneered the use of neutron therapy.

US Radiosurgery establishes partnerships with physicians and hospitals to develop and manage stereotactic radiosurgery services (SRS) in communities across the country. US Radiosurgery's founders have more than 75 years of combined experience in partnering with physicians and hospitals. The company's headquarters are in Nashville, Tenn.

For more information about CyberKnife Center of Chicago, visit www.ChicagoCK.com

Tuesday, July 28, 2009

New study shows the safety and effectiveness of the Cyber Knife treatment of pelvic tumors

from the IV MB, by yyy60:

>>New study shows the safety and effectiveness of the Cyber Knife treatment of pelvic tumors

** translated from German **

Press release, 28.07.2009 | 15:16

Hospital of the University of Munich

Munich, 28 July 2009 - treatment of tumors in the sacrum and the pelvis bone are among the most difficult problems of the oncological treatment of musculo-skeletal system. In particular, the complex anatomy and the multiple biomechanical functions complicate the treatment. For operations due to large blood vessels in these regions, the risk of a significant blood loss or to suffer neurological complications such as the control of bladder function to lose. The pain-free, Cyber Knife radiation surgery treatment can be an alternative, like a study jointly with the Department of Orthopedics tumor of the Ludwig-Maximilians-Universit├Ąt (LMU) shows that are currently in the respected journal Radiotherapy and Oncology (online June 22, 2009) was published .

Through close cooperation with the Hospital of the University of Munich (LMU) and the resulting scientific studies, the Cyber Knife procedure constantly evolving. This will benefit patients now also with tumors of the pelvis. Overall, for the study, 51 lesions in 38 patients treated. It was first shown to be due to a new calculation system for positioning (skeletal structure of the tumor-tracking vertebrae) the treatment without the introduction of incriminating metal markers or screws in this body is now possible. The control of the irradiation unit is based solely on bony structures. For selected cases, treatment is gentle for the patient and yet safer than traditional surgery because the surgery involved is spared and pain and may thus occur complications can be avoided. Moreover, the complete outpatient treatment, a hospital stay in the hospital account, including the cost of which remain to be considered before surgical incurred.

The current study extends the re-treatment range of Cyber Knife radiation surgery. The cooperation with the Hospital of the University of Munich here contributes significantly to this. Meanwhile, there are scientific data to applications in brain tumors in the lungs of the spine and pelvis as well as the Aderhautmelanom the eye. In some cases tumors of the prostate gland are also possible for a Cyberknife treatment Overall, since 2005, now more than 2,000 patients at the European Cyber Knife Center, Munich-Grosshadern treated.

The Cyber-Knife technology is the currently most innovative phototherapy. The main task of radiation surgery is the treatment of a highly accurate precisely defined target volume. It is the healthy parts of the body in the tumor environment as little as possible of rays are taken. To achieve this, the first irradiation device with an appropriate Strahlenart and energy chosen and the tumor region irradiated from different directions. The flexible technology Cyber Knife irradiation unit rotates around the patient - typically up to 150 (1400 possible) Einstrahlrichtungen per treatment.

By ionizing, high-energy photon radiation, which is generated in an accelerator are in the tumor cells, damage to the genome (DNA) causes that ultimately lead to cell death. The Cyber Knife technology controls the irradiation so that the lethal dose of cancer cells only in the target area (tumor) is reached, the surrounding, healthy tissue is spared, however, and by the photons is not sustained damage. Often, a single outpatient treatment with a median duration of 60 minutes. The irradiation is pain free, an anesthetic and a fixation of the patient is not necessary.

First ever mechanical, low power IMMR patent granted

from the IV MB, by cellodude:

>>First ever mechanical, low power IMMR patent granted

"System and method for low power haptic feedback," inventor Vincent Hayward. This must be the mad scientist Clent mentioned in the last CC.

This one is so amazing, but mind-blowing, I can't comprehend 98% of it. It encompasses multiple new LOW POWER mechanical haptics methods for screens and rotary knobs.

Two parts I understood. The first is, say you have a circular knob. Behind the knob, there are multiple hidden disks behind it, like stacked checkers. These underlying disks each have a different pattern of concave cutouts and convex pins. These would correlate to different patterns of clicks and stops when turning the knob.

Alongside the underlying "pattern disks" is a movable arm, which can engage a selected disk one at a time. The turning properties of the knob will then conform to the pattern of that particular disk. Thus multiple mechanical personalities are programmable for that single rotary knob. The only electrical part is the arm selector.

The other part I got explains the feeling of reptile skins from yesterday's video. It's a whole screen of somehow programmable tiny spring-loaded dual pins or cams.

Good luck.

http://patft.uspto.gov/netacgi/nph-Parser?Sect1=PTO2&Sect2=HITOFF&p=1&u=/netahtml/PTO/search-
bool.html&r=1&f=G&l=50&co1=AND&d=PTXT&s1=7,567,243&OS=7,567,243&RS=7,567,243

Insider Guides, Inc. d/b/a myYearBook

Private Peering Facilities
Facility Name ASN City Country SONET Ethr ATM
Equinix Secaucus (NY2) 46656 Secaucus US

http://www.myyearbook.com/

Intellifiber Networks Offers 10 Gbps Wavelength Service Between Equinix Washington, D.C. and Chicago Area Data Centers

Intellifiber Networks Offers 10 Gbps Wavelength Service Between Equinix Washington, D.C. and Chicago Area Data Centers

RICHMOND, VA -- 07/28/09 -- Intellifiber Networks, serving the growing network needs of enterprise, carrier and government markets, announced today that it has enabled low latency 10 Gbps optical wavelength service between Equinix International Business Exchange (IBX) data centers in the Washington, D.C. and Chicago areas. Intellifiber Networks now optically interconnects Equinix's Washington, D.C. area data center campus in Ashburn, Virginia and Equinix's centers in downtown Chicago's Lakeside Technology Center.

"Intellifiber's wavelength services between our Washington, D.C. and downtown Chicago area centers offer our customers additional routing options to ensure critical data is transmitted securely, reliably and as fast as possible," said Jarrett Appleby, CMO of Equinix.

Between Equinix facilities and throughout its footprint, Intellifiber Networks offers direct high-capacity interconnectivity as well as unique fiber rights-of-way, creating a completely secure and reliable option for its customers. Between Washington, D.C. and Chicago, Intellifiber Networks is the only carrier presently offering services on a route that is physically diverse from other service providers.

"Adding low latency wavelength service between leading data facility operators like Equinix is part of our strategy to further our connectivity business to carrier hotel and data center locations," said Clint Heiden, president of Intellifiber Networks. "Our fiber network and enhanced customer-oriented SLAs allow us to meet the strict requirements of customers that demand high performance, security and reliability such as financial enterprises, social networking sites and content providers."

Intellifiber Networks interconnects with major data, carrier and hosting facilities in Baltimore, Boston, Chicago, Cleveland, Detroit, New York City, Philadelphia, Pittsburgh and Washington, D.C. The company also provides a range of services into a variety of centers in such markets as Norfolk, Richmond, Wilmington, Syracuse, Buffalo, and Columbus. Across the Intellifiber Networks footprint, customers can receive low flat-rate pricing, quote responses within 24 hours, order acknowledgement and firm order commitments within 24 hours, and service activation in 10 business days or less.

Monday, July 27, 2009

Essex Radez Expands Exchange Feed Offering at Equinix NY4 Site in Secaucus

Essex Radez Expands Exchange Feed Offering at Equinix NY4 Site in Secaucus

Building on its success as the lowest cost direct feed provider, Essex Radez has expanded its presence at the Equinix NY4 data center in Secaucus, New Jersey, to insure the availability of all North American exchange feeds and execution links, including those delivered by SFTI. Feeds not originating at the Secaucus site are being delivered via multiple GigE lines on the Radez V-Tick network which connects NY4 with Radez sites at NYSE’s 55 Water Street and Weehawken facilities, as well as the Radez facility at the Equinix center in Chicago.

Subscribers can access the Radez delivered exchange feeds through the firm’s own KMD API or in native exchange format. This makes the network particularly attractive to users of commercial and self-developed ticker plants (market data distribution systems) who seek to reduce cost without sacrificing either speed or functionality.

Clients may elect to co-locate their servers within Radez data center space at the Secaucus, New York, or Chicago locations, or they may access the data via cross-connects to their own space.

“Being located at the site of three SFTI-pops has allowed us to extend the SFTI network into NY4. More importantly, being located in four major facilities and interconnecting these facilities as we have done provides our clients with a network that incorporates all of SFTI and extends beyond that to include many other exchange feeds,” said Mike Eichin, director of market data operations for Essex Radez. “Most importantly, it allows us to offer direct exchange feed access and execution connectivity, with unparallelled latency performance, at a fraction of the price clients would pay for other alternatives,” continued Eichin.

In addition to providing the exchange feeds in real-time, Radez has made its historical tick data available at the NY4 site. Providing three years of complete history on key North American feeds (including OPRA), the service is used by Radez clients to test new strategies prior to placing them in production.

As the Equinix site in Secaucus has now evolved into a major data distribution center for the CBOE, Direct Edge, ICE, ISE, BOX, and NASDAQ, the 340,000 square foot, carrier neutral, center is also being used to feed data from these exchanges to other Radez co-location facilities via the V-Tick network.

http://www.a-teamgroup.com/article/essex-radez-expands-exchange-feed-offering-at-equinix-ny4-site-in-secaucus/

SpryWare moves to Equinix New York data centre

Source: SpryWare, 27 July 2009

SpryWare moves to Equinix New York data centre

SpryWare, a premier provider of Ultra Low Latency feed-handlers and direct market data technology, today announced its newest data center expansion by moving in to Equinix New York-4 (NY4) located in Secaucus, New Jersey.

SpryWare has been preparing their space in the data center over the summer and is set for the official launch on August 1st.

With a presence in NY4, SpryWare customers will gain access to a state-of-the-art data center plus direct access to exchanges like the ISE (International Securities Exchange) and the CBOE's (Chicago Board Options Exchange) new C2 Exchange. With SpryWare's participation at NY4, they join a growing number of electronic trading firms moving in to Equinix. Some of the others include ConvergEx's Liquidpoint and the Boston Options Exchange.

"Proximity to the exchanges is obviously important to us, being a low latency technology provider, and NY4 is perfect for that reason" said Dan Schwartz, Director of Operations and Support at SpryWare. "But the fact that the new Equinix NY4 can accommodate the latest power, cooling and space demands, is key to us. We are currently installing additional servers each month and those are typically based on the newest hardware configurations available on the market. Being in a modern facility is a big help" continues Dan Schwartz.

NY4 is Equinix's largest data center in the US to date which, at full build out will be 340,000 square feet - the size of five football fields. Power operations include a high-performance backup system that provides uninterrupted power in the event of utility power disruption. Security features include interlocking "mantrap" doors, multiple layers of biometric hand-geometry scanners controlling access, as well as 24-hour security officers and hundreds of surveillance cameras.

The touchscreen goes ultratactile

from CNN.com:

>>The touchscreen goes ultratactile

Touchscreens seem to be everywhere, from the Apple (AAPL) iPhone to airport check-in kiosks. What’s next for this ubiquitous interface? One tech company recently offered me an exclusive demonstration of what might be dubbed feel screen technology.

Immersion Corp. (IMMR) is a developer of touch feedback technology; its systems are used in simulators that help medical professionals practice procedures such as intubation. If the physician pushes too hard on simulated tissue, say, the simulator provides feedback that helps him or her understand what that sensation might feel like on a real patient.

That same concept is coming to personal computers. At Fortune’s Brainstorm Tech conference, Immersion’s chief executive officer, Clent Richardson, and chief technology officer Christophe Ramstein, let me play with the company’s latest innovation: a two-player game prototype that offers touch feedback as a pinball moves between two computer screens.

AboveNet UK Marks 10 Years Of Success Delivering Services To Finance Industry

27/07/09

AboveNet Communications UK Ltd, a leading provider of ultra-low latency, high-bandwidth fibre optic connectivity solutions to London's financial services sector, has marked its tenth anniversary with an announcement that it will grow connectivity by adding a record number of buildings to its dedicated London fibre network during the coming year. With direct connections into a significant number of key buildings across the capital, AboveNet offers connectivity to 30 major data centre and co-location facilities, as well as leading exchanges, MTFs, brokers and investment houses.

Recent key developments for AboveNet in London include joining the Equinix Financial exchange community to enhance connectivity between Equinix's Slough-based data centre and its City operations; providing an ultra-low latency, highly resilient fibre solution for BATS Europe, and delivering ultra-low latency connectivity and proximity hosting for organisations needing to access Chi-X Europe's market data and trading platform services.

"Over the last decade AboveNet's dedicated fibre optic networking solution has grown to become the de facto standard for financial services organisations demanding the highest levels of connectivity, ultra-low latency performance, resilience and security," commented John Donaldson, AboveNet's UK Managing Director. "Whether you're the London Stock Exchange or a new MTF like Chi-X or BATS wanting to enhance accessibility, a prime broker looking to send order flow to more competitive markets, or an asset manager needing to access continuous streams of global market data, today's financial services connectivity imperatives require ultra-low latency, unquestionable reliability, the highest levels of security and complete flexibility. That's why eight out of ten of London's largest financial institutions are already taking advantage of our high-bandwidth, dedicated fibre solution. That's also why we're continuing to invest in the future of our network as we extend our infrastructure to reach new financial services centres such as Basildon, and make sure we can offer our customers the fastest direct routes between key financial locations."

According to Donaldson: "new trading patterns and market entrants, as well as the growth in alternative trading strategies through automated and algorithmic engines, all mean that ultra-low latency performance has become a pre-requisite for today's financial services firms - it's no longer just a competitive advantage. The good news, however, is that all the performance, security and reliability benefits of a dedicated fibre network are no longer the sole preserve of the major firms, as AboveNet now offers private fibre optic solutions that are cost-competitive with traditional networks."

Ten years as a leading fibre optic provider in London has given AboveNet the experience and the infrastructure to continue to grow with the expanding market. The company offers an unrivalled high-performance fibre footprint, extending from Basildon and Docklands in the East, through the City and West End, out to Slough and Heathrow in the West, linking all of London's major financial districts.

Sunday, July 26, 2009

Accuray Announces CyberKnife Access Remote Service Product

SUNNYVALE, Calif., July 26 /PRNewswire-FirstCall/ --

Accuray Incorporated (Nasdaq: ARAY - News), a global leader in the field of radiosurgery, announced today the launch of the CyberKnife Access((TM)) Remote Service product, a real-time customer service and support offering for the CyberKnife(®) Robotic Radiosurgery System. This and other Accuray technologies will be highlighted during the 51st Annual Meeting of The American Association of Physicists in Medicine, July 26-30, 2009 in Anaheim, Calif.

CyberKnife Access utilizes the Axeda(® )ServiceLink technology to provide a remote service solution for the devices that make up CyberKnife Systems at customer sites. This Remote Service offering enables Accuray's team of highly trained engineers and customer support technicians to diagnose and address service needs from a remote location using a secure internet connection. The result is real-time support, allowing for a quick customer response without a site visit, thereby enhancing operational efficiencies.

"With CyberKnife Access a simple issue can be diagnosed remotely so that a replacement part can be ordered before the engineer even arrives on site," said Jeff Snyder, manager of Radiation Oncology and CyberKnife at Southwest Washington Medical Center in Vancouver, Wash. "It's reassuring to know that when you have a patient coming in for treatment and a service need arises, a lifeline exists so you can get their treatment going without delay."

"We strive to provide the highest level of service and support to our customers," said Chris Raanes, senior vice president and chief operating officer at Accuray. "With CyberKnife Access, we're now able to provide faster and easier servicing to help our customers resume treatments with minimal interruptions to patient care."

Axeda has delivered remote service solutions to more than 20 of the world's leading medical and life science manufacturers. Axeda ServiceLink enables companies to securely monitor the health and performance of their products from anywhere in the world, while helping them comply with industry regulations such as HIPAA and 21 CFR Part 11.