Thursday, July 2, 2009

Equinix Sydney outage?

from Techworld.com.au:

>>Equinix power outage downs VoIP, tweets up a storm


Twitter has been flooded with complaints about a power outage at Equinix's Sydney data centre which apparently knocked out data and network systems, including VoIP.

Equinix's Sydney office could not give any details about the outage at this time.

VoIP service provider MyNetFone issued a statement on its blog about a power outage today.

“We apologise for the service interruption on Thursday 2nd July 2009 between 11:40am EST and 1:00pm. The problem was caused by a nation-wide power outage which triggered a total loss of power at our co-location facility in Sydney.”

According to MyNetFone, as soon as power was restored our engineers were on-site restoring our systems.

“There was no loss of data, and the service has now been fully restored. We are awaiting a formal incident report from our co-location provider who is meant to have emergency power systems in place for just such an incident. Clearly things did not work as planned.”

MyNetfone uses the Symbio Networks platform at Equinix for VoIP peering.

According to AusNOG mailing list member Patrick Wu, “Our gear lost power at Equinix, plus our PoP at Petersham (in Sydney) lost power and UPS kicked in... Some of our customer sites went out in the west as well.”

Here are what some posts to Twitter related about the outage.

@alanjlee: @jodiem Could be related to a power issue at Equinix in Sydney.. a bunch of sites went offline/back online such as Yahoo.

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